The business analyst should ensure that all business analysis meetings
are well planned and productive. It is important that the meeting goals and
objectives are clear, that an agenda is prepared and distributed prior to
the meeting, that the meeting room is suitably set up.
Following the meeting, meeting notes or minutes should be
produced and are distributed to participants and other stakeholders. The meeting notes should summarize the
key topics covered, the important decisions made and any "action items" that
resulted from the meeting.
If a scribe it to be used for note
taking, he/she must be knowledgeable with the subject matter. Where possible,
the business analyst should ideally, take the meeting notes and prepare the
minutes. This helps ensure that all important points are captured and
clearly stated.
There is a significant amount of preparatory and follow-up work required
for any formal meeting. This work takes time and effort and needs to be
factored into the project plan.
